..the features offered by Microsoft on its productivity suites tell a very different story.
Our research into Office 365 and its productivity measuring tools shows just how much power is put in the hands of employers - and how little employees know.
> “What gets measured gets managed — even when it’s pointless to measure and manage it, and even if it harms the purpose of the organization to do so.”
It’s dubious and dangerous, Drucker is saying, to take what’s measurable for what’s important. But he’s also saying something much more radical, even subversive: Some things that can be measured shouldn’t be.
#PeterDrucker quoted by #NicolasCarr on the #RoughTypeBlog
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