Dear fellow users. Please be patient with the people creating Mastodon and GNU Social.

Writing software takes time, and the teams working on these applications are very small.

Most of them are also wearing many hats. Some are students, others have full time non-Mastodon jobs. Some admin instances in addtion to writing code.

The Twitter kitchen probably has more people working in it than the entire . Please adjust your expectations accordingly! ๐Ÿ˜„

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@HerraBRE How easy is it to help? How can we support the team best?

How to help FOSS devs:

If you're happy, let them know! Often most of the feedback software developers and admins get is complaints about bugs. Happy feedback motivates.

If you're unhappy, file friendly bug reports and be patient.

Some have a Patreon, where money can be donated. That reduces stress and frees up more time to focus on development.

There is also always code that needs writing or messages that need translating or documentation that needs writing.


@andrej Have fun and be social! And whenever services go down or fail, enjoy the downtime and get some sun!

@HerraBRE Look at how many persons are listed in the Mastodon change log...

@nododot So? How many of those people can work on it full time? How many get paid to contribute?

Having 1% of 100 people is usually significantly less effective than having 1 full time developer.

Even if I'm off by an order of magnitude, the message is still valid. This is a huge, complex project and people need to understand that changes take time.

@herrabre I'd suggest adjusting level of input but I suppose that is part of expectation

@HerraBRE This will take time, so letยดs enjoy first instead of complaning. @moke

@HerraBRE I've actually been super impressed by how quickly the Masto team are rolling out things.

@HerraBRE it's open-source! Got an improvement or gripe? Feel free to chip in! ๐Ÿ˜…

@Shawn Agreed, but we do need to be careful with that attitude.

We don't want to ignore people's legitimate requests / bug-reports / desires just because they can't code.

Valuable insights can come from everywhere, and considering the diversity issues in geekdom we need to be careful to keep an ear open.

@HerraBRE encouraging people to chip in is the message to convey. Don't ignore the emoji's

@Shawn I'm not, but some people do feel excluded by that so I just wanted to mention it. We're on the same page I think. ๐Ÿ‘

@HerraBRE wow, is that a secret Twitter compliment on Mastodon?

@HerraBRE But I really want [obscure feature like 3 people will use] and am prepared to put in 0 hours of work for it! Waa!

@HerraBRE This goes for moderation as well. Yes, we want to ban harassers. Yes, we want to prevent users from being targeted by trolls. But there are so few of us. As an instance admin for a small group, I have a pretty easy time; I know everyone who submits a report personally, and I can easily contact them out-of-band. @Gargron, for instance, does not have that luxury. Everyone is doing their best; tell us what we can do better but don't blame us for not having enough time.

@HerraBRE I think you mean they've got more structural development hours every week but that doesn't that it becomes better more quickly. The service on its own great as far as I'm concerned, so I am curious what you think needs fixing?

Btw I did notice a bug with the Android app I'm using (Tusky) where it removes all text thats been put into the text field when the app rotates (for certain from portrait to landscape, but probably also the other way as well).

@HerraBRE exactly. Mastodon looks great, but because of what you say, it takes time and effort of many to make it work.

@HerraBRE Well said, I think the vast majority of long term members will be patient. Especially with how bad twitter has gotten.

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