One of the things I've been repeating a bit at my new job, is probably also worth sharing here:
"Most people have no realistic way to estimate the quality of our offering, except by looking at how pretty our websites are. So making sure they're at least half-way decent is worth doing."
$Job has some damn fine techies, who are very skilled. They do good work. But no designer in-house...
The boss started negotiating with a web design shop within a week of me pointing this out. I was heard! 👍
Generalistic and moderated instance. All opinions are welcome, but hate speeches are prohibited. Users who don't respect rules will be silenced or suspended, depending on the violation severity.